Workshops:

To book a workshop, please check our website for forthcoming dates and either download the form and return it with payment, or call our shop and book over the phone with a debit or credit card. An online booking facility will be available shortly. You will receive a confirmation email of your booking, and a further email a week before the workshop date with final details of the day. Full, cleared payment is required four weeks before a workshop commences. If you find yourself unable to attend your booking, and it’s more than 14 days in advance, we can offer a refund minus 30% administrative fees or you can transfer to a future workshop free of charge. If cancellation is within 14 days of your workshop I’m afraid we are unable to offer you a refund, but you are welcome to send someone in your place – just let us know in advance. Alternatively, you can attend the next available workshop, by paying an additional 50% of the workshop value. The Marmalade House has the right to cancel the course if there are less than 4 bookings, or if cancellation has to be made for any other reason, either a full refund will be given, or you will be offered an alternative date instead, space permitting.

Commissions:

Our commission work is either carried out in our studio space or on site for larger items – for which we are fully insured. We provide an initial free consultation, and free samples of paint finishes required, prior to booking. Our quotation requires signed approval from the client and paint samples approved and signed before work can commence. We work out our prices on a fixed hourly rate and charge per item to be painted, with an additional charge for materials used. A deposit is required for all commissions booked. We will assist with collection and delivery where possible, or recommend a reputable local delivery service for larger items. Clients are fully briefed in the properties of the paint and products used, and are asked to check our Frequently Asked Questions link for any additional information they may find relevant.